Returns & Exchanges
At AVA360SHOP, we strive to provide each and every Guest with an experience that makes them feel confident and comfortable in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Return and Exchange Policy.
Returns are allowed within 15 days from the purchase (shipment) date and exchanges within 15 days of the purchase (shipment) date for jewelry, and within 15 days from the purchase (shipment) date for watches.
- Jewelry must be in good condition with all original certificates and accessories.
- Charge credits are issued to the original purchaser on the account to which the item was charged.
- All return shipping charges must be prepaid.
- You can expect a refund within 15 days of our receiving your returned product.